LDM Global

  Why outsource? Increase in-house efficiency:  To begin with ,  assess the business, looking at the tasks you must complete and your core competencies. As a law firm or a legal department, your core competency may be working on legal cases, conducting depositions, flagging legal issues and developing case strategies. Mundane administrative jobs and laborious processes, though necessary, may pull you away from more strategic tasks. Outsourcing such functions will not only expand your in-house capabilities but will also give you space to further develop expertise in your legal skills. Don’t reinvent the wheel:  Experienced legal process outsourcing providers have excellent knowledge of business practices, the technology industry and process management. This makes them great at creating and analyzing metrics to standardize service offerings. Using such existing experience, law firms and legal departments need not reinvent the wheel each time they are faced with a new c...

  Solution ensures law firms and corporations respond to DSARs quickly and efficiently . DSAR Solutions by LDM Global offers law firms and corporations the ability to respond to Data Subject Access Requests in a cost-effective, streamlined manner. A Data Subject Access Request (DSAR) is a written request from an individual to a data controller asking for the information held about that individual and comes with a 30-day timeline for response. DSAR Solutions by LDM Global provides the following benefits: Flat fees or subscription-based pricing based on data volume – no surprises Standardised workflows built on common request types Easy to use platform for lawyers to review the documents, with training and support Ability to redact privileged or personally identifiable information unrelated to the DSAR Team of experienced document reviewers available to further review “Although subject access requests have existed for years, GDPR introduced some changes, including decreasing the time...

  What is a DSAR? A Data Subject Access Request, often known as a DSAR, is a written request from an individual to a data controller (company holding personally identifiable information) asking for the information held about that individual. However, there is no prescribed form. The request should have a reasonable explanation as to why the request is being made. Are employee DSARs different from “regular” DSARs? Although employee DSARs are technically the same as any other DSAR, the personal data held by an employer about an employee is often more comprehensive than what another organization might hold about an individual. For instance, information could include employment history, health information, bank details, disciplinary actions, annual review and performance, or more. How long do I have to respond to a DSAR? The data controller has 30 days to respond to a DSAR and provide the data requested. The period can be extended by up to two additional months by informing the employe...

  With demanding timelines and increasing nuances of document review, a certain number of mistaken review calls should be expected. However, many of these mistakes can be avoided with smarter planning, defensible review processes, sound technology and management controls. LDM Global’s Legal Services Director Rashmi Kishore advises on how you can avoid the most common document review mistakes, including jumping in to a straight linear review, making quality control an afterthought and more. Below are some common pitfalls to avoid for a smooth and successful document review project. 1. Not putting in the time upfront : Failing to formulate a robust strategy and a comprehensive review manual can quickly derail a document review project. Do not begin the review without a proper project implementation plan with due consideration to workflow, staffing, training, quality control methodology and communication methods. Ensure the correct infrastructure is in place: a quiet and dedicated wo...

  Continuing its commitment to streamline the discovery process and offer multiple eDiscovery tools for its clients, LDM Global pursued certified administrator training with CloudNine LAW for members of its litigation support team. LAW is a robust software used to process and produce millions of print and digital documents, with speed and efficiency. LDM Global’s core focus includes growing its team members’ expertise through continued educational training. Partnering with other software providers such as CloudNine ensures a well-rounded knowledge of many eDiscovery tools to ensure clients are offered the best support by subject matter experts regardless of the tool chosen.

  Analytics in eDiscovery can help you gain efficiency in your review and locate key documents more quickly so you are able to make informed case strategy decisions earlier in the case. Note: This is the third part of a series about analytics in eDiscovery.  Click here  to read Part 1 on email threading and  click here  to read Part 2 on near-duplicate identification. Relationship Analysis Relationship analysis is an analytics tool used in eDiscovery review cases. The tool identifies who was taking to whom in your email data sets. But how can can relationship analysis help you in your matter? This tool can be useful in finding email accounts you didn’t know about and determining whether you need to collect those accounts. It also can highlight individuals who are more important to a case than you realized – because you notice a large amount of communications between them and other key custodians, for example – alerting you that you may want to go back and collec...

  Technology-neutral eDiscovery company chooses Nuix Discover to further support clients LDM Global has partnered with Nuix ( www.nuix.com ) to offer and support Nuix Discover (formerly called Ringtail) software for its clients. Continuing its commitment to streamline the discovery process and offer multiple eDiscovery tools for its clients, LDM Global will offer Nuix Discover globally. Nuix Discover is a complete end-to-end eDiscovery software. It combines the patented data processing power of the Nuix engine with efficient review capabilities to rapidly index, search, analyze and extract meaningful material in a range of formats –  from Excel and Word files to video and social media content – for faster and more accurate data analysis by law firms, government, corporations and law enforcement. 

  With discovery costs easily dwarfing other costs during a litigation, practitioners should look at strategies to help contain those costs while also maximizing the value of eDiscovery. An experienced eDiscovery partner such as LDM Global will include these strategies as part of its consultation into your matter. Our White Paper takes a look at 4 of those proven strategies

  White Paper details 4 digital forensics and eDiscovery case studies For consultation to be effective, adding value while reducing the potential risk for clients, the consultation timing at the beginning of a matter is key. Understanding clients’ objectives early on allows for consultation with the big picture in mind, eliminating inefficient or duplicative efforts throughout the matter while also ensuring clients’ ESI obligations are met. When working with an effective and experienced consultant, clients can benefit from creative solutions and find added value in their matters. The following case studies highlight different solutions and value provided when working with an experienced forensics and eDiscovery consultant.

  Artificial Intelligence is the hot buzzword in legal circles but it seems to mean different things to different people, often including Computer Assisted Learning, Technology Assisted Review and more .   LDM Global’s team recently had a conversation to explain how LDM Global includes AI in its service offerings and to understand more about uses of the technology.  Q. What sets LDM Global apart from other service provider s ?   A:  From the first client facing meeting, LDM Global acts as an expert. Even our sales consultants are experts. LDM Global sales consultants have been in the industry for years and worked in the industry in a number of roles before moving to the sales side. We even have some former lawyers who are now consultants.   In my experience at other service providers, the sales side was simply sales focused and didn’t give proper solutions. It wasn’t until clients spoke to the next leve...

  Under the California Consumer Privacy Act , consumers have the “right to access” their personal information. What does this mean and what do businesses need to do to ensure they comply with this new law? LDM Global can help to make the process as efficient as possible. Read on to learn the basics about Consumer Access Requests What is a Consumer Access Request? A Consumer Access Request is a written request from an individual to a data controller (company holding personally identifiable information) asking for the information held about that individual. There is no prescribed form and the request should have a reasonable explanation as to why the request is being made. How long do I have to respond to a request? The data controller has 45 days to respond to a request and provide the data requested. What should I do next? When you receive a request, there are a few steps to take immediately. Forward the request to your organization’s Data Protection Officer. He or she should have ...

  Since the introduction of the GDPR on May 25th , 2018, LDM Global has seen a considerable spike in the number of Data Subject Access Requests (DSARs) faced by our clients on a monthly basis. The scope of a DSAR can be wide-ranging and is often used by either a disgruntled current or former employee, embarking on a contentious litigation process with their current or ex-employer. If an employer collects, holds and uses personal data belonging to an existing or past employee and the employer falls under the scope of the GDPR, then a response furnishing all personal data in scope must be issued from to the employee within 30 days. The traditional method which is usually deployed by a number of organizations entails exporting data to a web-based review platform and commencing a manual review of all documents. Reviewers would then identify personally identifiable information (PII) within a document while also manually redacting third party PII and/or commercially sensitive information...

  As cybersecurity expert Bruce Schneier famously stated, ‘Security is not a product, but a process.’    One might question how does this process translate when dealing with security incidents?   This article will explore the nuances of Incident Response and Incident Management. These two terms are often used interchangeably in cybersecurity, yet they signify different, albeit interconnected, aspects of handling a security incident.    Throughout this discourse, we will discuss the definitions, processes, roles, and tools associated with each term, thereby showing how they come together to form a resilient security architecture.   Defining Incident Response and Incident Management   Incident response refers to the actions taken to handle and mitigate the immediate impacts of an incident, specifically a security incident such as a data breach or a network attack. Its primary aim is to control and minimize the damage, eradicate the threat, and resto...

  In an ever-evolving digital world, every sector is becoming increasingly interconnected with technology. Unsurprisingly, legal services aren’t immune to this transformation.   As the legal industry continues to adapt to these innovative changes, a new era of attorney services is emerging. Here, we explore the revolutionary forces of automation, artificial intelligence (AI), virtual law firms, data analytics, blockchain, and smart contracts that are reshaping the future of the legal field.    So, are you ready for a journey into the future of law? This isn’t just for tech or law experts – this is for everyone curious about how the legal world is changing.    Let’s get started!   Automation and Artificial Intelligence in Attorney Services   Automation and artificial intelligence (AI) have started to disrupt traditional practices in legal services.    With AI, mundane tasks such as legal research, contract analysis, and even client intera...